FAQ
Questions we hear often
Quick answers about ordering, support, and how engagement works.
We focus on business and organisational buyers. Small companies and nonprofits are welcome; consumer retail orders are not our primary channel.
In-stock configurations often ship within 2–4 business days after payment or PO approval. Configured or imaged units may add 1–3 days depending on volume.
Yes. Provide your image, Autopilot/MDM enrolment details, or a golden master and we will align the build process before fulfilment.
No. Many clients buy supply only. Managed support is optional and can start later if you prefer.
We primarily fulfil across the United States and Canada. International requests are reviewed case by case.
We issue written quotes with validity dates. Approved purchase orders and card payments are accepted for most orders; net terms are available after credit review.
Still unsure? Contact us and we will clarify before you commit.